Privacy Policy

Unshaken Detail Company

Updated: 2026

This Privacy Policy describes how Unshaken Detail Company ("us", "we", or "our") collects, uses, and discloses your personal information when you visit our website, book an appointment, or use our professional automotive detailing services in Mililani and the surrounding areas of Oahu.

Information We Collect

To provide you with premium automotive detailing services, we may collect the following types of information:

  • Personal Information: Name, email address, telephone number, and physical billing/service addresses.
  • Vehicle Information: Vehicle make, model, year, condition, and photographs or video recordings taken before, during, or after service for quality and promotional use.
  • Payment Data: Transaction details necessary to process payments. All online credit card processing is securely handled off-site by Stripe; we do not store or retain your raw financial card details on our servers.
  • Log Data & Cookies: Your IP address, browser type, pages visited on our site, and general usage patterns captured to improve website functionality.

How We Use and Share Your Information

We use the collected data for operational purposes, including scheduling appointments, sending receipts, and confirming services.

We also utilize photographs and video recordings to showcase before-and-after transformations of detailed vehicles on our website and social media channels (with sensitive identifying details like license plates completely obscured).

We respect your privacy and will never sell your personal information. We only share information with trusted third-party service providers required to operate our business—specifically Stripe for highly secure payment processing and our automated online scheduling system. We may also disclose data if explicitly required to do so by law.

Cookies and Third-Party Links

Our website utilizes cookies to enhance your online browsing experience and remember your layout preferences. You can adjust your browser settings to reject cookies, though doing so may affect your ability to use certain features on our site.

Additionally, our website may feature links to external third-party sites or social networks. We maintain no control over and assume no liability for the independent privacy practices or content of those external platforms.

Children's Privacy

Our website and professional services are not marketed toward or directed at individuals under the age of 18. We do not knowingly collect personal data from minors.

Your Rights & Management

You maintain the right to access, correct, or request the deletion of the personal information we hold about you. You may also opt out of promotional communications at any time. To manage your information or request a modification, please contact us directly.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time to reflect changing operational or legal frameworks. Any revisions will be announced by posting the updated text directly on this page with a revised "Updated" date.

Agreement

By continuing to use our website, scheduling appointments, or utilizing the services of Unshaken Detail Company, you acknowledge that you have read, understood, and accept the data handling practices outlined in this Privacy Policy.